Might help if you say where you are sending it from/to ... as not all locations maybe serviced etc. I've used LBC a number of times UK to Leyte - never had any problems.
Trouble is now they have changed the rules for us foreigners sending them.. Tax,tax,tax! http://news.abs-cbn.com/business/07/25/17/tax-free-balikbayan-box-policy-starts-august
Ah thanks. I'm sure they were the company I sent 6 boxes with as far back as 2000... all of which arrived safely, and with no damages.