Effective June 1 when contacting UKVI from outside the UK. https://www.gov.uk/government/news/customer-enquiry-service-changes
£5.48 to submit a f*cking query to UKVI from outside the country. It's a damned disgrace - I work in the public sector and if I or a member of my staff get external email requests we do a really radical thing - we respond as quickly and accurately as possible - without charging a bean. Anyone remember pre- privatisation Directory Enquiries? It cost a big fat nada - providing a valuable service to the public. Nowadays a 45 second call to 118 118 can cost up to £6. Rip-off Britain - ordinary folk getting fleeced once again.
What?!! £5.48 for an email enquiry?! Just 2mos I haven't been on here and some changes happened for visa application... sending original and photo copies of supporting docs from Phil's to UK and 200quid increase for a settlement fee geezzz!!!