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IHS refund application 'Reply'... gobbledegook!

Discussion in 'UK Visa and Immigration Help' started by UKDJ, Nov 9, 2021.

  1. UKDJ
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    UKDJ Active Member

    We recently applied for another 6-month refund of my wife's IHS payment - she works in the NHS - for April-Sept 2021. This is the reply we have received -

    "I am contacting you regarding your application for a reimbursement of the Immigration Health Surcharge (IHS).

    There is no refund due for IHSXXXXXXXXX. As the IHS payment was originally made on 28 January 2019 there would need to be a total of at least 19 months of length of stay remaining.

    This is because a person would only qualify for a refund if they paid the IHS before 31 March 2020 and had at least one full 6 month period remaining on the payment after this date.


    When you paid IHSXXXXXXXXX it initially covered a total of 30 months. However, when each six-month refund is processed, the length of stay decreases. As you have received two refunds so far, your length of stay now shows as 18 months.

    Kind regards,
    "

    Does anyone understand this???

    The only thing that I can 'take' from it, is that we have lost out on a 6-month refund because my wife's new 2.5-year FLR(M) Visa was granted part-way through September 2021 and 6-monthly payments cannot 'bridge' across Visas?
  2. Mattecube
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    Mattecube face the sunshine so shadows fall behind you Trusted Member

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  3. Heathen
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    Heathen Active Member

    Yeah typical gobbledigook response, Iv just phoned the "Helpline" my wife is at work presently, they refused to discuss her refused application due to data protection, so i asked if they would advise me, the minute i told them the months of the claim they said sorry they couldnt discuss the claim, I said but im asking for general guidance again same response, so its not really a general helpline more like a un helpfuline its more or less a Helpline to discuss specific claims. Sometimes i feel im constantly banging my head against a brick wall and usually Goverment National/Local civil servants are the worst of the lot.
    Last edited: Nov 11, 2021
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  4. UKDJ
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    UKDJ Active Member

    Sounds like the same 'pay-per-question Helpline' as the one for Visa applications... about as much use as a chocolate teapot!
  5. Vincent_Derama
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    Vincent_Derama New Member

    Hi UKDJ,

    Interesting, so what happened to your wife's visa now in regards to the IHS refund? Does it affect her 2.5 years visa?

    Thank you.

    Vincent :)
  6. UKDJ
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    UKDJ Active Member

    This doesn't affect Visa applications...

    The upshot was, we lost 5-&-a-half months of a 6-month IHS refund because there wasn't a FULL 6 months remaining on the period the first IHS payment covered - even though we went straight from one 2.5 year FLR(M) Visa (& IHS payment) into another, you can't claim for a 6-month period that spans two IHS payments!!!
    This also leaves me wondering when we can make the first claim for 6 months IHS refund from her second FLR(M) Visa application (& IHS payment)? My guess is either 6 months after the IHS payment was made, or 6 months after the Issue Date on her second BRP?

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