Hi, I have never been scammed online previously, so I suppose I have been lucky, but I think I have been scammed now. I saw an advert on Facebook for a couple of pairs of Ecco sandals (one for me and one for my missus) for $30 and the final charge to me being £34.85 I mistakenly thought that adverts through Facebook would be bona fide. I waited to receive the sandals but received a "Givenchy" ladies baseball cap three weeks later. I contacted them via their email message contact in their message congratulating me on my purchase and to be patient with my delivery blah blah. I contacted them again about receiving the wrong goods. The reply from them was asking me if I wanted a refund or an exchange. I have researched a little bit to find that they have done this to many people in many countries. I have not replied to the email yet but it seems they only want to refund a much reduced amount even when people have said that it was their problem by sending the wrong goods from China. I was surprised that they seem to be sending wrong and much cheaper goods to people but they are replying to emails. It is not like they are fly-by-night rogues. To lose £35 is not the end of the world but I hate these crooks who try to scam people. Any ideas?