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Continuing Service Problems

Discussion in 'Forum Rules, Information and Announcements' started by oss, Jun 22, 2016.

  1. oss
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    oss Banned myself as best i can

    Hi Everyone,

    We are now on my temporary server as the hosting company has sat on its backside and done nothing for 36 hours.

    There will likely continue to be interruptions to service until Fasthosts actually complete the move to an alternative server.

    Attachments of any kind don't work here today, this was never supposed to be a live server, links to pictures and videos hosted elsewhere should continue to work.

    Really sorry about all this we have been at the mercy of Fasthosts a company that had a good reputation once upon a time but which no longer seems to deserve it.

    If we still find ongoing problems after they move us we obviously need to consider whether we should continue with Fasthosts.

    One additional note, this server seems quite responsive just now but will slow down when nobody is using it, so occasionally there will be a delay when you return to the site after a period of inactivity.
    Last edited: Jun 22, 2016
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  2. bigmac
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    bigmac Well-Known Member Trusted Member

    No need to apologise Boss..we know you're doing all you can..for us. Many thanks.
    • Agree Agree x 2
  3. Methersgate
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    Methersgate Well-Known Member Lifetime Member

    Thanks for all your hard work, Jim.
    • Agree Agree x 1
  4. Markham
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    Markham . Lifetime Member

    When you consider that this was caused by their ****-up, Fasthost's customer service isn't worthy of the name. Many thanks, Jim for keeping us posted and for providing a very workable alternative.
  5. Timmers
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    Timmers Well-Known Member Trusted Member

    Well done Jim, everything seems to be working reasonably well :)
  6. oss
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    oss Banned myself as best i can

    Ok we are on our way back to Fasthosts they completed the move so I have reset the DNS to the IP of the new Fasthosts server, if it is anything like this morning the move should be complete fairly soon.

    Please report any issues that you experience over the next few days as I am no longer confident that Fasthosts can deliver an acceptable service.
  7. oss
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    oss Banned myself as best i can

    Ok I'm back on the Fasthosts server at home and still on my server at work, I suspect most of you are now back at Fasthosts, so let me know what you think, so far I still feel this new server is a bit laggy.
  8. Markham
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    Markham . Lifetime Member

    Your host seems more responsive to me, Jim.
  9. Dave_E
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    Dave_E Well-Known Member Trusted Member

    :rolleyes:

    Did you pay for five years hosting up-front?
  10. oss
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    oss Banned myself as best i can

    No just one year and it is nearly up, I paid for the domain for several years up front.

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