During the past couple of weeks I've noticed that I'm not able to get every e-mail message getting sent to me. I noticed it when some really important messages just didn't arrive to me and caused the senders to phone me and ask if I received them. I'm sure when I say 'no' they doubt it. After a while I began to notice that my iPad was actually downloading these missing e-mails. I've spent hours discussing with my internet provider (BT) who suggested it must be a problem with my e-mail client. Anyone with BT will know they use a platform with Yahoo. I don't like their e-mail platform for loads of reasons. The major issue is that it's not quick and easy to manage multiple accounts all under one window and without the need to log into each account individually. I had been using Windows Mail for ages and never had any issues. I am now spending some time evaluating other e-mail clients to see if they can solve my problem Now I'm trying out:- - Mozilla Thunderbird - Email Tray Firstly, has anyone had similar problems to me ? Does anyone know the root-causes and importantly the best solutions? Secondly, what e-mail clients are others using that might help? Thanks in advance. PS: Please keep answers in plain English as I'm not computer literate PPS: So far I can say that for me Email Tray is very easy to set up but so so slow to download messages. Mozilla Thunderbird is working out better the more I use it, but what a nightmare for initial set-up especially for multiple accounts. So far I haven't detected any new mails that either of my test clients can't manage. But still Windows Mail is missing some.
Hotmail always served me well................ Sorry to hear about your problems, But I am sure that a simple solution is just a click away... I wish I could tell you what it was..............:badpc:
Ha ha ha. I 'm sure you're right. I should have mentioned that I've tried hotmail and also outlook and they don't seem to give me what I want. I've begun to wonder if any Microsoft client can manage what I want. Thanks for reading and responding.
The root cause sounds like Yahoo is moving some legit emails to the "spam" folder. Do you check that folder when you log into the webmail version of Yahoo? This may explain why the i-Pad is seeing the emails, as I'm guessing the email client on the i-Pad is seeing all your Yahoo folders as they are in the webmail, INCLUDING the spam folder. I don't think its anything to do with the email client - all that piece of software does is manipulates emails, i.e. recieve emails, allow you to send emails, maybe filter them into folders, etc. If it is the case that Yahoo is mishandling legit email and sending it to the spam folder, there is a way for you to tell Windows Mail or Mozillla Thunderbird to download spam as well, so you can check if it is being properly classified. One thing I will say, Outlook a.k.a. Hotmail has improved in leaps and bounds. Hotmail used to silently reject emails for no apparent reason and allow blatant spam into inbox, happy to report they've cleaned up and I've yet to experience any silent rejects. *Silent reject is where an email is sent to you, but droppped by your email service without notification to you or the email sender.
I get all my work email through to my iPhone and iPad. It's pretty stable. But we use Macs at work. So no problems at work, that you describe.
Thank you for that input. I'll need to do some investigation in the issues you mention. Actually BT operate a Yahoo platform which is pretty good, except that it will not allow me to operate a number of accounts under a single log-in procedure. I have currently 15 e-mail accounts (between the wife and me) that get used daily. These also include some virgin.net accounts which still receive messages (although I'm gradually unsubscribing and using my new e-mail ads) I've kept my virgin.net facility because although I can longer send messages I can still receive them and it's useful for forwarding messages I get into my BT/Yahoo account (iPad) to my laptop Windows mail (hope that makes sense. I wonder what the iPad uses to download my e-mails from the BT/Yahoo platform that my laptop clients are not using. Although I must say so far Thunderbird has not missed anything, whereas Windows mail continues to miss some. Windows Mail seems to miss about 10-15 messages out of 100 messages each week. I only noticed that as the ones missed recently were really really important. Thanks for the help.
Sounds like your iPad email client is downloading them in a way that deletes them from the email server. Sorry, I don't use BT, Windows Mail, or an iPad, so cannot give step by step instructions. I access my emails by logging into Gmail web page (no email client on the PC needed) That way I have one familiar email client to use on any PC in the world. I do the same on my Chromebook. On my Android phone I use the Android Gmail client. simply because accessing e-mail via the web on a phone is not easy (screen too small). I find the best way to handle multiple email accounts is to forward ALL emails to one Gmail account; that way, you only ever have to log into one email account. You can set up Gmail to reply to emails as if that reply was made from the email account to which they were sent. You could even do that for your Virgin email account, even though your Virgin account cannot send emails!
Just to say that if I would actually utilise the BT/Yahoo e-mail client I would have zero problems at all. The only reason I use Windows Mail (or may move to Thunderbird) is that it allows me to retrive mail for ALL my accounts without the need to log in to each and every account individually. If I could operate BT/Yahoo so simply I would do so but I can't figure out how to do that. BT have no idea either. It takes forever to log in and check so many accounts on BT/Yahoo on my laptop. The ipad gets everything always, but I can't always get hold of the iPad to check.Hmmm My wife says, use the iPad not your laptop. That's not an option.
Another thought is that Windows Mail email client could be moving email it regards as spam from the inbox into a spam folder. Microsoft are notorious for default spam filtering in Outlook Express/Windows Mail and its newer incarnation Windows Live Mail being too cautious. Whenever I used any Microsoft email client, I disable email client spam 'processing' and I decide for myself if its spam or not.
Forgot to mention that we use Google Mail. I take Google mail and Microsoft Hotmail on both my iPad and iPhone, without issue.
That's a good suggestion, but sadly not happening. I always check my spam folder as i've also noticed that not all message placed there are actually spam. This is really bugging me. The original platform (BT/Yahoo) never fails to receive every single e-mail and never deletes or diverts anything. The iPad downloads every single email and never deletes or diverts anything Windows Mail does not download every single e-mail. Thunderbird (so far) has downloaded everything. Email tray has downloaded everything BT/Yahoo has downloaded everything It's just that BT/Yahoo does not easily handle so many multiple accounts. Sorry to be a pain. I just want the best of everything. The 'misses' by Windows Mail has caused me so much grief
You are asking the wrong person there. All I can say is that the email reliability that I get on both devices is very good. We rely on clients mail getting to us as we provide what is almost an around the clock advisory service. I find the Apple devices to be stable in general.
That's what I've discovered. The iPad receives everything that my 'natural' BT/Yahoo platform server gets. My desktop clients do not (except BT/Yahoo) As I say, the only problem with BT/Yahoo is that it just doesn't manage multiple accounts. The iPad is great but I can't use it like my laptop This issue I have has caused untold heartache and expense
Which protocols are you using on your desktop and iPad to download your emails? There is a choice of IMAP or POP. IMAP is best if you want to use multiple devices to read emails and it is best not to mix protocols across devices. My guess is that your iPad client is not only using POP but that it is set up to delete emails from the email server once they are downloaded to your iPad. You can read a bit about it here: http://support.apple.com/kb/HT3228#
Thanks Howerd. The BT/Yahoo platform uses POP3 (no IMAP) I have no idea about 'Windows Mail' or indeed about 'iPad' Sorry to say that's far outside my knowledge sphere. I do know that iPad is having no influence at all on the BT/Yahoo server and is not deleting mail or diverting mail to spam As I say, if I log into the individual accounts on the BT/Yahoo client all e-mails are there. The iPad downloads all e-mails in line with my BT/Yahoo server Windows Mail does not download all e-mails. I have not yet been able to test the case since iPad and Windows Mail has downloaded everything that BT/Yahoo has on the server
I guess there must be a good reason, but why is that? My boss is welded to his iPad so that he gets email wherever he is, when he isn't at his desk. He moves around a lot.
POP may not delete messages immediately, there is usually a time delay set in your client which may default to a day or week etc.. But IMAP is really the best protocol to use when accessing emails from multiple devices. So make sure you are using IMAP on every email account, in every email client on every device you use. You should easily be able to view POP/IMAP options in the various email clients you use and change to IMAP where necessary. The beauty of IMAP is that you just keep a single copy of your email - on the email server. If you delete the email from one device (eg PC) it is also deleted from other devices (eg your iPad). Everything remains in sync. The main problem is that as your emails are generally only available when you are on-line, you don't normally have offline access. But I consider that a security boost, lest my PC or phone are stolen. But make sure that as you emails are stored 'in the cloud' that you access your emails over a secure connection and, if your email provider allows it, use two factor authentication for log-ins.
Peter, as a future option I think you need to dwindle your email accounts down to less than 5 between you and your wife. But as I don't use an ipad, I can't really give much technical advice..
Handling multiple email accounts is a real pain. If you really do need multiple email accounts the best way is to get yourself a domain name, which can also make you independent of any particular e-mail provider. I use Google Apps and use a different e-mail address for every account I have on-line, but as they are all on the same domain there is only one email account to configure; You can create a new incoming-only email account by simply using it and, for most of my on-line accounts, I don't need to use it for outgoing mail. If I get spam to one email account, I immediately know what the source is, close the offending account and ensure all future emails to that address are sent straight to the junk email box. I still have another three email accounts I used before I started using Google Apps but these emails are simply forwarded to the Google Apps Email account and automatically filtered by Gmail into separate folders. So, I can easily keep a tally of the usage of my old email accounts, send requests to be removed from mailing lists and eventually close the accounts down. If I need to reply to a message sent to one of the old accounts, I can do all that within Gmail - it will either send via the old account servers or, if that is not possible, it can be done using GMail servers but presenting the required old account email address.
