Another 'kick in the teeth' by UKVI...

Terrorists the world is a more dangerous place!

None of whom were totally unexpected, unlike the Windrush generation - a crisis of the government's own making!

As I understand it, the Windrush people are being taken care of by a specialist Home Office team in London, not by UKVI. Investigating the source of cash declared by Russian Oligarchs wishing to live/invest in the UK is a recent development, therefore unexpected, arising out of the Skripsal poisonings. And how, pray, is the necessary registration of four-plus million EU migrants "a crisis of the government's own making"?

Nice and peaceful. Eh.

Really?

“What we do
UK Visas and Immigration is responsible for making millions of decisions every year about who has the right to visit or stay in the country, with a firm emphasis on national security and a culture of customer satisfaction for people who come here legally.”

https://www.gov.uk/government/organisations/uk-visas-and-immigration

But you continue to respond to mine in other threads.
Double standards eh.as I said many posts ago you continue to kowtow to the populas.

I still read your posts.

Should I respond to you in the way you do with me?

Do what you want son it's an internet forum!

It is indeed but it isn’t a Punch and Judy Show.

What’s up with you man? I haven’t blocked you. I am still here to take your continuing abuse. I have hardly retaliated. I have tried to establish a friendly rapport with you but there seems to be something preventing you from reciprocating.

I have expressed a heap of positives where you have posted but I notice that you have avoided reciprocating even where we share a common interest. You appear to approach my posts with complete negativity. If it continues I will block your posts.

Really....

You (deliberately?) misunderstood my Post - the Windrush fiasco is "a crisis of the government's own making".

Had you not noticed?

No.

I am quite glad you pointed them out. Thanks.

I must confess you surprised me.

I can see you are sharp. Let me reach for the Informative button.

They are representatives of the Government -

A 'service' has been paid for - with published SLAs - which UKVI are consistently, and increasingly, failing to provide within the parameters of its own SLAs!
Whether you choose to call Visa applicants 'customers', 'clients' or anything else they are paying for a service which the UKVI are failing to provide...

Here is another interesting document released by the UKVI on Customer Service Commitments.

https://www.gov.uk/government/publi...uk-visas-and-immigration-customer-commitments

“1. What you can expect us to do
You can expect us to:

• give you the information online which you need to make your application or claim
• make the application or claim process clear and simple
• have service standards that make it clear how long we will take to process your application or claim
• let you know if your application cannot be decided within these timescales
• give you the right information if you contact us while we are processing your application or claim
• protect your personal documents and information
• explain the reasons for our decision and set out how you can get further information if your application or claim is refused
• be helpful and polite
• be sensitive to the needs of our vulnerable customers
• take complaints seriously, investigating them fully and providing a considered response”

This is a 2014 issue but feel certain there has not been a sudden switch of customer definition and identity.

“2. What we expect from you
We expect you to:

• abide by the UK’s immigration laws
• give us complete and accurate information on your application or claim
• make your application in good time before you need a decision
• respond quickly if we ask you for further information
• tell us if you have any particular requirements or unusual circumstances, or if your circumstances change
• treat our staff with respect

3. We’ll monitor how we perform against these commitments
We’ll ask you what you thought about our performance, and we’ll listen, learn and act on what you tell us.

Details of how to contact us to provide information, ask a question or make a complaintare available on GOV.UK.”

Sarcasm often described as the lowest form of wit. Pretty much where your tongue is at the moment tickling the egos of anyone who let' you pander to them.
Now that's funny!
You are the weakest link.

No. Seriously, you are a sharp cookie. Obviously with a bit of a chip on your shoulder though. What’s eating you up?

@UKDJ

I think we have been around the block 3 times over on this. It is pretty plain that despite the UKVI (supposedly) providing a dual role, by their own proclamation, that includes a service to their customers i.e the fee paying applicant and their sponsors, some refuse to accept that. I do believe that if this thread carried on for a month more that we we would not be any further on in terms of sympathy for the applicant or reach any form of forum consensus.

I’m out on this thread.